Animal Nursing Assistant Horden
We are looking for someone dedicated to customer service, ideally with some experience in a veterinary setting to replace a long standing member of our Horden team who is sadly leaving us.
A key member of the Veterinary Team, this role is responsible for supporting all colleagues by maintaining high standard of cleanliness throughout the practice, supporting the reception area and caring for animals under the direct supervision of qualified employees. The provision of veterinary nursing assistant supports the services offered to patients and clients of Clifton Lodge Veterinary Group in-line with practice standards and company protocols.
Must be organised, efficient and friendly.
Registered Veterinary Nurse
Exciting opportunity to join the brilliant nursing team at Clifton Lodge.
The role is varied, with theatre work, kennels, laboratory duties, and nurse clinics equally shared amongst the team. There will be some client care and administrative duties.
In a full-time role, our nurses work a 4-day week with some Saturdays on a flexible rota. There is no other OOH, weekend, or Bank Holiday work.
Other benefits include generous CPD and holiday allowance, including the option to buy and sell holiday, access to Healthshield plan. We actively encourage personal development through further training in a desired area.
We have clear banding in place for all of our RVNs, depending on experience and responsibility level. Starting salary for a newly qualified RVN is £22,152.
Customer Care Lead
Come and join our fantastic team to help drive excellent customer care!
We are offering a permanent, full-time position (40 hours per week), rota dependant and will involve some flexibility with hours. Expected hours to fluctuate between 8am and 6.30pm.
This role will require support around all of Clifton Lodge surgeries, full driving licence essential.
Candidate to be based at Hartlepool surgery.
Salary £20k+ depending on experience.
This role is client facing and requires the successful candidate to be confident using Microsoft Office, Excel and Word programs. Training and support would be given to optimize the use of our in-house practice management system. The desirable candidate would also hold exceptional time management and organisational skills and would be required to work using initiative in a fast-paced environment.
Customer service and client care are of the upmost importance to the practice’s success.
The successful candidate should have some experience in conflict resolution and complaint management.
Team leading or management experience is desirable but not essential. The role would require direct supervision of our reception teams to ensure practice policies are followed consistently across all 4 surgeries, Identifying areas which require training and support which in turn enables the practice to offer exceptional client care.
The successful candidate would report directly to Office Manager and Head Nurse.
If you feel the above role is something that would be of interest, and you possess the relevant skills required to fill this position please send a CV and covering letter to Donna.firstname.lastname@example.org
Find a perfect work life balance close to beaches and with great links to surrounding cities and countryside.
Part time (1-3 days) or full time ( 4 days per week) positions available. Salary up to £50k DOE.
We want you to enjoy working with us and feel we can provide a great working environment and can offer the following:
- Well managed diary with plenty of catch up and admin time. We encourage quality over quantity!
- Support from experienced nurses, animal care and reception team
- Active involvement in the development and direction of the practice
- Continuity of care for patients and clients
- CPD budget of £1750 per year and funding available for certificates or management training
- RCVS, VDS and one other subscription paid for
- 6.6 weeks holiday per year with option to buy and sell holidays
- Enhanced maternity/paternity benefits
- 1 in 3 Saturdays, no OOH or bank holidays
- Pension and Healthshield cover
- Support of experienced vets studying towards certificates (imaging, surgery, cardiology, opthalmology and medicine) as well as visiting orthopaedic specialist on a regular basis.
Senior Vet - Horden
Salary £45k+ depending on experience. Would be required to do consults, surgery and senior vet responsibilities (vet reviews, team meetings, liasing with Clinical Director and Practice Manager to help implement protocols and clinical policies).
CPD £1750 per year with a week off per year for CPD, funding available for certificates or management training
RCVS, VDS and one other subscription paid for
6.6 weeks holiday per year with option to buy and sell holidays
Enhanced maternity/paternity benefits
No OOH or bank holidays
One in 3 Saturdays (1 in 3 morning only)
Support of experienced vets studying towards certificates (imaging, surgery, cardiology, opthalmology and medicine) as well as visiting orthopaedic specialist on a regular basis.